Privacy Policy
1. What information is collected?
We require customers who register to use the services offered on our Site (collectively, the "Service") to give us contact information, such as their name, address, phone number, and e-mail address. If you choose to pay for any of the online or offline courses or study materials offered for sale through this website, billing information such as billing name and address, and credit card number will be collected to complete the transaction.
When you browse our website or our blogs, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
2. Consent for electronic communcation
If you have registered for any of our services that requires you to provide us with your email, you consent to receiving electronic communications from Expervia Holidays Pvt. Ltd. These communications will include notices about your account (e.g., activation of account, expiration of account and receiving e-mails and other transactional information) and information concerning or related to our service, such as new product launch or other announcements, or offerings. These communications are part of your relationship with Expervia Holidays Pvt. Ltd.
In order to tailor our subsequent communications to you and continuously improve our products and services (including registration), we may ask you to provide us with information regarding your personal or professional interests, experience with our products and services, and more detailed contact preferences. Customers and visitors always have the option of choosing not to provide us with this information. Not providing this additional information will in no way affect the promised delivery of services.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
3. How can you withdraw your consent?
If after you opt-in to receive marketing messages, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at info@expervia.in.
In most instances, our marketing emails sent to you will also contain a link to unsubscribe so that you will not receive further marketing communication from us.
4. Disclosure - for legal reasons
We will share personal information with companies, organizations or individuals outside of Expervia Holidays Pvt. Ltd. if it is necessary to:
- meet any applicable law, regulation, legal process or enforceable governmental request.
- enforce applicable Terms of Service, including investigation of potential violations.
- detect, prevent, or otherwise address fraud, security or technical issues.
5. Payment Gateway
All financial and billing information that we collect through the Site is used solely to check the qualifications of prospective customers and to bill for the Service. Expervia Holidays Pvt. Ltd. uses third-party intermediary(ies) to manage the credit/debit card processing. This(ese) intermediary(ies) uses the information for the sole purpose of credit/debit card processing. This billing information is not used by Expervia Holidays Pvt. Ltd. for marketing or promotional purposes.
We or the third party intermediary(ies) do not store your card data on their servers. The data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) when processing payment. Your purchase transaction data is only used as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is not saved.
Our payment gateway adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
6. Disclosure - 3rd party for fulfilment of service
The third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
7. Links
When you click on links on our website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
8. Security and Retention of data
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
Expervia Holidays Pvt. Ltd. will keep personal information of its users for as long as they are registered subscribers or users of our products and services, and for a reasonable time thereafter.
9. Cookies and opting out
We use cookies to maintain session of our users. It is not used to personally identify you on other websites.
Google Anayltics and information collected
Google Analytics is a web analysis service provided by Google. Google utilizes the data collected to track and examine the use of expervia.in and all subdomains of expervia.in, to prepare reports on the activities of the websites and share them with other Google services.
Google may use the data collected to contextualize and personalize the ads of its own advertising network.
For more detailed information about personal data collected, cookie and usage data collected by Google and the place of processing such information, refer to Google's privacy policy here.
Facebook Remarketing
Facebook Custom Audience is a Remarketing and Behavioral Targeting service provided by Facebook, Inc. that connects the activity of this Application with the Facebook advertising network.
Personal Data collected: Cookies and email address. For more detailed information about personal data collected, cookie and usage data collected by Facebook and the place of processing such information, refer to Facebook's privacy policy here.
10. Age of consent
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
11. Changes to this privacy policy
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our website is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to offer services to you.
12. Questions and contact information
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at info@expervia.in or by calling us on +91 8486232951.